What This Privacy Policy Covers
This policy applies to every piece of information you share when you create an account, make a deposit through bKash, Nagad or Rocket, or contact our support team. We collect your name, contact details, and the payment reference numbers generated by your mobile wallet transactions —
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nothing beyond what the account flow requires. We do not store your full bKash PIN or Nagad mobile wallet credentials; those stay between you and your wallet provider. Data we hold is processed to verify your identity, match incoming transfers to your account ledger, and flag
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unusual login activity. We do not sell, rent or trade your personal data to advertisers. Where we share data with third-party processors — such as the payment gateway that reconciles your Rocket transfer — those processors are bound by the same data-handling standards we follow. This
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policy covers our web platform and any mobile access point we provide. Availability of any feature or service described here depends on your local law and the eligible regions we are authorised to serve. If you are accessing from Bangladesh, local regulations on data retention and
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digital privacy apply alongside this policy, and we keep our practices consistent with those requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.