What Our Legal Terms Actually Cover
Our legal terms set out the conditions under which you may open and operate an account with us. Eligibility is determined by your local law and the regions we are authorised to serve at any given time — we do not override local legislation, and where
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access is restricted by law in your area, those restrictions apply. When you complete a transaction through bKash, Nagad, or Rocket, the payment is processed under the same terms that govern your account generally. That means the wallet you use to fund your account is subject
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to our verification requirements: we may request confirmation that the mobile wallet belongs to you before processing a withdrawal back to that wallet. Account holders are bound by the version of these terms that was current at the time they registered, but we reserve the right
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to update terms with notice. If a material change is made, we will communicate it through your registered contact method. Continued use of your account after notice of a change constitutes acceptance of the updated terms. These terms do not create a relationship of employment, agency,
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or partnership between you and us. Any dispute arising from your account use is handled through the process outlined in our dispute section, and the governing framework depends on the jurisdiction applicable to your account at the point of registration.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.